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Please note any possible damage to any units that you receive no matter how small (torn carton, mashed carton, units laying on their side, etc.). Unless the units are obviously not in working condition, please go ahead and accept them, and note the condition on the delivery receipt. If you need to file a claim for concealed damage (not apparent at time of delivery), the delivery terminal of the carrier needs to be notified of the damage within ten (10) days from the date of delivery in order for the carrier to be held liable for damages.